Frequently Asked Questions
Timeless elegance meets modern convenience: everything you need to know about your Pierre Cardin timepiece.
Are Pierre Cardin watches water-resistant?
Most Pierre Cardin watches are water-resistant to 3 ATM or 5 ATM, making them resistant to splashes and rain. We recommend checking the specific product description for the rating of your chosen model before exposure to water.
What kind of warranty is provided with my purchase?
Every Pierre Cardin watch comes with a 2-year international limited warranty that covers manufacturing defects in the movement, hands, and dial.
How long does shipping take for my order?
Standard shipping typically takes 3 to 5 business days for domestic orders. International shipping times vary by destination but generally arrive within 7 to 14 business days.
What is your return policy?
We offer a 30-day return policy for all unworn watches in their original packaging. Please ensure the protective films and tags are still intact to qualify for a full refund.
How do I adjust the strap of my watch?
Our mesh and leather straps are easily adjustable. For stainless steel link bracelets, we recommend visiting a local jeweler or using a watch link removal tool to ensure a perfect fit without damaging the metal.
Are the watches authentic?
Yes, we are an authorized retailer. Every timepiece is 100% authentic and ships in official Pierre Cardin branded packaging with a certificate of authenticity.