Returns & Exchanges
At Pierre Cardin Watches, we want you to be completely satisfied with your luxury timepiece. If for any reason you are not happy with your purchase, you may return your unworn watch in its original packaging within 30 days of delivery.
Initiate Your Request
Log into your account or visit our returns portal to request a Return Merchandise Authorization (RMA) number using your order ID and email address.
Prepare the Package
Place the watch back in its original Pierre Cardin display box with all protective films, tags, and manuals intact to ensure a full refund.
Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, ensuring you keep a copy of your tracking number.
Quality Inspection & Refund
Once our horology experts verify the condition of the timepiece, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing